Do you accept insurance?

We do not accept or bill health insurance, auto insurance or Medicare.

If you have an HSA (Health Savings Account) or employer FSA (flex-spending account), you may be able to use your funds for our services with a prescription or referral – check with your administrator.

What are your credentials?

We are Licensed Massage Therapists (LMT), and some of our therapists have an additional Certification in Neuromuscular Therapy (CNMT). This Certification takes about two years to complete in addition to traditional massage therapy training. Our Certified Neuromuscular Therapists are trained and Certified under Judith DeLany, the Founder of NMT Center and Neuromuscular Therapy American Version.

Because we are Licensed Massage Therapists, insurance and medicare do not cover our services.

What precautions are you taking with COVID-19?

We take the COVID-19 global pandemic very seriously and have taken many precautions to ensure the safety of our clients and staff. Clients are asked to complete an online pre-screening regarding exposure or symptoms before each appointment. If you have been directly exposed, have taken a test, or are running a fever (or presenting with other COVID-19 symptoms) you must cancel your appointment.

At our Tempe office, we require clients and therapists to wear masks, we do not allow guests to wait in our waiting room while a client is having a treatment, and we ask that clients enter the Studio at their treatment time to minimize the amount of people in the office at the same time. We disinfect everything the client or therapist touches after a session with a disinfectant that is on the EPA’s N-list for COVID-19. We also have fans and BlueAir purifiers in each treatment room that are highly rated for COVID-19. Our therapists masks have HEPA filter inserts in them for added protection, and we have touchless sanitizer and soap dispensers for client use. We also sterilize our pens, styluses and devices in a PhoneSoap UV-C sterilizer.

Our treatment rooms in our Gilbert satellite location are disinfected the same as in Tempe and we adhere to all protocols set forth in Tempe, including all therapists and clients being required to wear masks. Because this location is within a physical therapy clinic, there are many shared amenities within the space. If you prefer a self-contained environment, please schedule your session in Tempe.

Do I have to fully undress for my massage?

Some clients choose to leave their underwear on during a session for comfort and that is absolutely fine. Fully undressing ensures the glute and hip regions are able to be better treated, however these areas can be accessed through the sheets or underwear if needed. For KMI Structural Integration and Myofascial Release Therapy, viewing clothes are worn for the treatment. Viewing clothes for men are shorts or underwear; for women, a two piece bathing suit, or shorts and a sports bra.

Is it appropriate for me to tip the therapist?

Because our work is medical in nature, gratuity for your service is not required like spas or day spas. If you would like to tip your therapist and put it on your card, just let us know at checkout.

Is being hydrated really important?

Yes, it is very important. Our bodies are made up of approximately 70% water. If properly hydrated, the tissue will move more freely during your treatment making it less painful.

Experts give a basic guideline for daily water consumption as follows: Take your body weight in pounds and divide it by two to get the recommended ounces per day. If you enjoy any de-hydrating beverages (coffee, soda, alcohol, etc.) then add another 8 ounces per serving.

Why do I have more pain sometimes after a session?

Soreness or increased pain is common up to 72 hours after a Neuromuscular Therapy session. You may also have intermittent aches and pains in different places throughout the first 3 days. We suggest icing areas that become sore and keeping your body hydrated with water.

Is Neuromuscular Therapy “Deep Tissue” Massage?

Not exactly. Deep Tissue massage is a term for general therapeutic bodywork that accesses deeper layers of tissue. It does not mean deeper pressure. Neuromuscular Therapy works both the soft tissue and the nervous system, and accesses deeper layers of tissue in a very targeted, strategic manner.

I am pregnant and I would like to have a massage face down. Is that possible?

For the safety of mother and child, we perform our prenatal massages with the mother in a sidelying position bolstered by pillows or a pregnancy support cushion. A massage face-down may be performed in the first trimester with a physician’s approval. Starting in the second trimester, it is not safe to have pressure of any form on the front of the abdomen or baby for an extended period of time and the mother must be in a side-lying position for her massage.

I just had surgery and would like a massage. When can I make an appointment?

For most surgeries, the normal time before a physician’s release is six to eight weeks, but every case is individual. A physician’s written release post-surgery is required before post-surgical treatments begin. Your physician’s office can fax a release to our office at (480) 967-7348.

How can I make an appointment and where are you located?

We have two locations: South Tempe (main office) and Gilbert (satellite).

Tempe: All appointments are scheduled Monday through Saturday. We do not accept walk-ins. You can view and request available appointments online here., or you can call our office at 480.967.7345, #1. The Neuromuscular Studio – Tempe is located at 430 W. Warner Rd., Suite 110 in Tempe, Arizona. We are in the Warner Professional Plaza on the NE corner of Kyrene and Warner.

Gilbert: All appointments are scheduled Monday through Friday. We do not accept walk-ins. You can view and request available appointments online here., or you can call our office at 480.967.7345, #2. The Neuromuscular Studio – Gilbert shares space with Total Body Rehab at 3530 S. Val Vista Dr. #102  Gilbert, AZ 85297. We are in the Copper Point Medical Center at Val Vista and the San Tan 202. We are on the East side of the complex next to Cigna Medical Group.