New Client Info and Forms
Please download both our client intake form and liability waiver for your location (Tempe or Gilbert) and have both completed and signed prior to your first session. We accept cash, check, and all major credit cards for payment - We do not accept medical insurance or Medicare. If you have an HSA card or flex-spending account, you may be able to use your funds for sessions at our office with a physician's prescription with ICD diagnosis codes - you need to check with your administrator to see what is allowed and required for use of funds.
Motor Vehicle Accident Treatment: If you have been involved in a motor vehicle accident, we can provide you with detailed receipts to submit to your insurance or provide your attorney - you will need a physician's ICD diagnosis code to submit these for reimbursement.
We have two offices: Tempe and Gilbert, and our sessions are By Appointment Only. Our Tempe office is located at 430 W. Warner Rd. #110, Tempe, AZ 85284, which is the NE corner of Kyrene and Warner in the Warner Professional Plaza. Once you’ve arrived at our complex, our office is located on the west side of the main building across the parking lot from Mulqueen Sewing. Parking is open on the west side of the building, in front of our door.
Our Gilbert office is located at 3530 S. Val Vista Dr. #102 Gilbert, AZ 85297 in the Copper Point medical offices, on the East end of the building next to Cigna Medical Group. Open parking is available in the main lot.
Please be hydrated prior to your session for optimum results, and let us know if you have taken any prescription or over the counter pain medication in the 4 hours prior as well. Please do not use any topical medications (steroid creams, vitamin creams, etc) or topical analgesics or supplements (CBD or CBD/THC, Biofreeze, etc) as our therapists will absorb what is on your body through their hands.
We are looking forward to working with you! Please note we have a 24 hour cancellation policy - cancellations under 24 hours may result in a $25 late cancellation fee if we cannot fill your appointment time with another client. We charge full session rates for no-shows and cancellations at the time of the appointment. In the future you will receive an email confirmation 48 hours prior to your session. Please click the Confirm Appointment link in the email to notify us that you will be at your session.
Rachel Carroll, CNMT, LMT
Founder, The Neuromuscular Studio, LLC